Terms and Conditions

OVERVIEW

This website is operated by HIT THE HAY . Throughout the site, the terms "we", "us" and "our" refer to HIT THE HAY registration number

559160-8962. HIT THE HAY offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.By visiting our website and/or purchasing from us, you are engaging in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available via hyperlink. These Terms of Service apply to all users of the Site, including without limitation users who are browsers, providers, customers, merchants, and/or contributors of Content.Please read these Terms of Service carefully before accessing or using our Site. By accessing or using any part of the Site, you agree to be bound by these Terms of Use. If you do not agree to all of the terms of this Agreement, then you may not access the Site or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, modify or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the site after posting any changes constitutes acceptance of those changes.Our store is through Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS AND CONDITIONS

By accepting these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this website.You may not use our products for any illegal or unauthorized purpose, nor may you, in using the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).You may not transmit any worms or viruses or any code of a destructive nature.A violation or breach of any of the Terms will result in immediate termination of your Services.

SECTION 2 - GENERAL TERMS AND CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.You understand that Your Content (not including credit card information), may be transmitted unencrypted and may involve (a) transmissions over various networks; and (b) modifications to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks.You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission from us.The headings used in this Agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this website is not accurate, complete or current. The materials on this website are provided for general information purposes only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the materials on this site is at your own risk.This site may contain some historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to change the content of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - CHANGES TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice .We reserve the right to change or discontinue the Service (or any part or content thereof) at any time without notice at any time .We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the Site. These products or services may have limited quantities and are subject to return or exchange only in accordance with our Return Policy.We have made every effort to display as accurately as possible the colors and images of our products as shown in the store. We cannot guarantee that your computer screen's display of any color will be accurate.We reserve the right, but are not obligated, to restrict the sale of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services we offer. Any description of products or product pricing is subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this website is void where prohibited.We do not warrant that the quality of any products, services, information or other materials purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to reject any order we have for you. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These limitations may include orders placed by or under the same customer account, the same credit card and/or orders using the same billing and/or shipping address. In the event that we make a change or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided when the order was placed. We reserve the right to limit or prohibit orders that, in our opinion, appear to be placed by resellers or retailers.You agree to provide current, complete and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address and credit card number and expiration date, so that we can complete your transactions and contact you as needed.For more information, please read our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we have no control or input.You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising out of or relating to your use of any optional third party tools.Any use by you of optional tools offered through the Site is entirely at your own risk and discretion and you should ensure that you are familiar with and agree to the terms on which tools are provided by the relevant third party provider(s).We may also, in the future, offer new services and/or features through the Site (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD PARTY LINKS

Certain content, products and services available through our Service may include third-party materials.Third-party links on this Site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third party materials or websites, or for any other third party materials, products or services .We are not responsible for any harm or damages in connection with the purchase or use of any goods, services, resources, content or other transactions made in connection with any third party websites. Please review third party policies and practices carefully and make sure you understand them before engaging in any transaction. Complaints, claims, concerns or questions regarding third party products should be directed to the third party.

SECTION 9 - USER COMMENTS, FEEDBACK & OTHER SUBMISSIONS

If, at our request, you submit certain specific entries (such as contest entries) or without a request from us you submit creative ideas, suggestions, plans or other materials, whether online, by email, by mail or otherwise (collectively, "Comments"), you agree that we may at any time, without limitation, edit, copy, publish, distribute, translate and otherwise use in any media any Comments that you forward to us. We are and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay compensation for any Comments; or (3) to respond to any Comments.We may, but have no obligation to, monitor, edit or remove any content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.You agree that your Comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your Comments will not contain libelous or otherwise unlawful, defamatory or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or any third party as to the origin of any Comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the Store is governed by our Privacy Policy. To view our privacy policy click here.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without notice (including after you have submitted your order).We undertake no obligation to update, change or clarify any information in the Service or on any related website, including without limitation, pricing information, except as required by law. No stated update or refresh date applied in the Service or on any related website, should be taken to indicate that any information in the Service or on any related website has been changed or updated.

SECTION 12 - PROHIBITED USES

In addition to any other prohibitions set forth in the Terms of Use, you are prohibited from using the Site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in unlawful acts; (c) to violate any international, federal, provincial or state ordinance, rule, law or local ordinance; (d) to infringe or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, libel, disparage, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; f provide false or misleading information; (g) upload or transmit viruses or any other type of malware that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites or the Internet; (h) to collect or track the personal data of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; j for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not warrant, represent or guarantee that your use of our Service will be uninterrupted, timely, secure or error-free.We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.You acknowledge that we may from time to time remove the Service indefinitely or terminate the Service at any time, without notice to you.You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services provided to you through the Service are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representation, warranty or condition of any kind, either express or implied, including any implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.In no event shall HIT THE HAY , our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any damage, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenues, lost savings, loss of data, replacement costs, or similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising out of your use of any of the Service or any product traded using the Service, or for any other claim relating in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of the Service or any Content (or product) posted, transmitted, or otherwise made available through the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless HIT THE HAY and our parents, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 15 - DIVISION

In the event that any provision of these Terms of Service is determined to be illegal, invalid or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severable from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities incurred by the parties prior to the date of termination shall survive the termination of this Agreement for all purposes.These Terms of Service shall be effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our website.If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Purchase, we may also terminate this Agreement at any time without notice and you will remain liable for any amounts due up to and including the date o f termination; and/or thereby may deny you access to our Services (or any part thereof).

SECTION 17 - THE ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.These Terms of Service and any policies or operating rules posted by us on this website or with respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding all prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to , any prior versions of the Terms of Service).Any ambiguity in the interpretation of these Terms of Service shall not be construed against the editing party.

18 § - APPLICABLE LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of HIT THE HAY AB, Birger Jarlsgatan 104 J, 11420 Stockholm, Sweden.

HIT THE HAY registration number 559160-8962.

SECTION 19 - CHANGES TO THE TERMS OF SERVICE

You may review the most current version of the Terms of Service at any time on this page.We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms of Service by posting updates and modifications on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT DETAILS

Questions about the Terms of Service should be sent to us at info@hitthehay.se.

SECTION 21 - RETURNS

We understand that online shopping can be tricky which is why we offer a 30-day return policy!To return your product, use the return form that came with your order, fill out the return form and then send your order back to us. As soon as we receive your order back, we will issue a refund. We do not offer returns on any item that is not in its original condition, is damaged or for reasons not due to our fault or any order returned more than 30 days after delivery.

To return your product, use the return slip that came with your order, fill out the return form and then send your order back to us. As soon as we receive your order back we will issue a refund.To our international customers, if you are eligible for free shipping you do not have to pay for the shipping, if not the cost of the shipping will not be refunded.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

We cannot guarantee that we will receive your returned item.

SECTION 22 - SHIPPING

We offer free shipping on all UK orders and all International above €150 / $150/£150/ by DHL and PostNord. We will pack and ship your order within 24 hours on weekdays.

DELIVERY TIMES

Sweden: 2-3 working days

Other EU: 7-10 working days

Norway: 5-7 working days

US: 10-15 working days

Canada: 10-15 working days

Japan/China/South Korea: 10-15 working days

Other Asia: 10-15 working days

Please note that delivery times are provided as guidelines only.

TAXES AND DUTIES

EU orders

All countries within the European Union ship on a DDP (Delivery Duty Paid) basis, which means that taxes and duties are included in the final price.

Non-EU orders

All non-EU orders are shipped on a DDU (Delivery Duty Unpaid) basis, which means that the product prices shown are exclusive of all taxes and duties. As the recipient, you are responsible for all import duties, customs duties and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs upon arrival. To estimate the tax you will have to pay, contact your local tax authority.

IMPORTANT INFORMATION

Delivery times

We always strive to make the shipping of our products as fast and smooth as possible. However, delivery times are provided as guidelines only, and we do not take into account any delays caused by payment conditions and/or stock availability. We are unable to deliver to PO Boxes.

WE ARE HERE IF YOU NEED US!

I'M HERE IF YOU NEED US!
We love talking to our customers, so if you have any questions or want to get in touch with us, just contact us at info@hitthehay.se or via Messenger.

SHIPPING AND PAYMENTS

We offer free shipping in Sweden, to our international customers we offer free shipping over 150 €/150 $/150 £/150 £/150 £. We accept payments via Stripe (Visa, Mastercard and American Express) Klarna and Swish.

Click here to see more information about shipping and returns.

FAQ

If you have any questions, you can read our FAQ about orders, payments, deliveries, returns and more here

Contact us

Free shipping

Free shipping and returns available.